At FauxTreesNShrubs.com, our primary goal is to provide people with the essence and beauty of natural plants without the continued cost and maintenance. With products ranging from faux-orchids and flowers to outdoor trees and shrubs, every single detail you’d expect to see in living plants are artfully featured in our faux-products. That’s why we’re confident you’ll enjoy your faux plants and flowers for many years to come. If we can help you in your search for something special, please don’t hesitate to contact us!
Domestic Shipping Details
Faux Trees N Shrubs offers domestic shipping via UPS and FedEx carriers. The shipping rate charged for the shipping of your order is based on weight and location.
Most items are available for international shipping, unless otherwise noted. International shipping costs are based on location – please contact us for shipping cost estimates.
Please note: Customs may charge you a tax (or other fees such as Brokerage fees) upon pickup of the product which is the buyer’s responsibility.
- To request a return, please contact us at email@example.com within 15-days of the purchase date, requesting a Return Authorization (RA)#. The RA# is required to process your return.
- Get tracking and insurance on EACH package or box you purchased, ( so that if items get lost or damaged when returned, you will have coverage to be reimbursed for your return)
- Send copies of the tracking information to firstname.lastname@example.org to verify your package return and date.
- Upon the receipt of your return, we will promptly refund purchase price, less 20% restocking fee to your method of payment.
- Products must be shipped back at the customer’s expense.
If your order is returned to us due to banned/restricted products, a wrong address or refusal to pay fees, we will issue you a partial refund. You will be responsible for any return shipping charges and for any additional custom fees for your returned package. Those charges will be deducted from your order total and the remaining balance, if any, is the amount that will be refunded.